If you own a Google Pixel phone and you are wondering if the warranty covers screen replacement, the answer depends on the cause and extent of the damage. According to Google's official website, the Pixel phone warranty does not cover accidental damage, such as cracked or shattered screens. However, if your Pixel phone is defective through no fault of your own, you may be able to return it for repair or replacement under warranty.
🌏According to Google's official support page(support.google.com)📧
the limited warranty for Pixel phones covers defects in materials and workmanship that arise from normal use of the device. However, it does not cover accidental damage, such as drops, spills, or liquid damage. Therefore, if your screen is cracked or broken due to an accident, your warranty will not cover the screen replacement.
However, if your screen is defective through no fault of your own, such as not turning on, freezing often, or having trouble getting signal, you may be able to return it for repair or replacement under warranty. To do so, you need to follow Google's procedures and provide your name, contact info, phone's serial number, proof of purchase, and diagnostic information for your phone's issues(support.google.com).
✔️Pixel phone's warranty status and eligibility👍
You can check your Pixel phone's warranty status and eligibility by selecting your device on Google's support page(support.google.com). You can also find out how to start a repair or replacement process online or by phone. Note that warranty terms can vary depending on the country or region where you bought your phone.
If you bought your Pixel phone from an approved third-party retailer, you may also have warranty options from that retailer or from Google's limited warranty. You need to contact the retailer or the manufacturer directly to find out more(support.google.com).
If you have Google Store's Preferred Care plan, which is an optional extended protection plan for Pixel phones, you may have more coverage and benefits for accidental damage, including screen replacement. You can start a claim by visiting mydeviceprotect.com or calling 1-877-406-4372(support.google.com).
If your Pixel phone is out of warranty or your claim is not covered by warranty, you can still get your screen fixed out of warranty by finding an authorized repair partner for your Pixel phone on Google's support page(support.google.com). You will need to pay for the repair costs and shipping fees.
To file a warranty claim for your Pixel phone, you need to follow these steps:
1. Troubleshoot the problem. Try some basic steps to fix the issue, such as restarting your phone, updating your software, or clearing your cache. You can also contact Pixel phone support for more help.
2. Check your Pixel phone's warranty. You can find the warranty information on your phone's settings or on the paper warranty that came in your phone's box. Note that warranty terms can vary depending on the country or region where you bought your phone.
3. Pick your support option. If your Pixel phone is out of warranty or your claim is not covered, you can get your phone fixed out of warranty by finding an authorized repair partner. If your Pixel phone is under warranty and your claim is covered, you can make a claim by talking with Google's support team. They will need your name, contact info, phone's serial number, proof of purchase, and help to answer some diagnostic questions.
You can also check your replacement or return status online after you start a repair or replacement process. If you have Google Store's Preferred Care plan, you can enjoy additional benefits such as priority support and device replacement with no deductibles.
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